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  • Notice

    How To Buy on M8X

    • General Inquiry
    • Payment & Discounts
    • Order Issues
    • Delivery & Delivery time
    • Partnership Programs
    • Why do the prices at M8X change so often?

      The prices for virtual currencies and digital goods vary frequently because they are bound to supply and demand, it's similar to shares on the stock market.

      This can also result in different prices on different servers of a game.

    • How to contact us?

      The fastest and easiest way is get to in touch via live chat(At the bottom right corner of the website homepage) , you can also contact us via email or any other social ways. We support 24/7 online service. You can contact us anytime and we will get back to you as soon as possible.

    • EA takes 10% tax by Auction House, do you cover it?

      We don’t cover tax, so you will get 90% of the order. But please note that our price is reasonable enough to buy coins even if we don’t cover it, so don’t hesitate to purchase on our website, we will provide you the great service and fast delivery!

    • Why choose M8X?

      We are experienced coin sellers and have delivered coins to tens of thousands of customers, so we fully understand your expectations for coin delivery and service. We are here to provide our customers with coins in the fastest way.

    • How do I buy coins?

      Pick the platform you would like to purchase coins on (Xbox, Playstation or PC). Next you need to select the amount of coins you would like to buy.

    • Why am I asked to verify myself after purchase the order?

      M8X is a company conducting businesses in regions where we are subject to Anti Money Laundering (AML) regulations. As such, we are fully committed to work with Monetary Authority to enhance and adjust the measures and internal monitoring mechanisms according to the requirements of international standards and applicable local legislation and jurisdiction.

      Also we want to ensure you being the rightful owner of the payment account before completing your order.

      Part of this verification process will include verifying your identity using reliable and independent source documents, information and data (also known as KYC or Know-Your-Customer)

    • Why is my payment pending?

      A pending e-check is a type of payment option available With PayPal. A pending e-check is just like writing a normal check, and it usually take 1-7 business days to clear while Paypal verifies the funds are present within the senders account. Once the check is cleared, the money is transferred to site's account and then your order will be processed immediately thereafter.

    • What if my payment fails?

      There are many reasons for payment failure, here are the common reasons:

      (1)You have insufficient balance.

      (2)You input your card information wrongly.

      (3)There is a limit on your card.

      Please contact your bank to make sure you can make payments to companies located in other countries.

       

      Try these options:

      1. If you are trying to purchase through PayPal, we recommend contacting PayPal to ask for clarification why the payment failed, and you can also try using a credit card that is not attached to the same banking institution.

      2. If you are using a credit card/debit card. First, you can try to purchase one more time. Second, you can contact your bank to make sure there isn't an issue with your card. Finally, you can change another card to have a try.

      3. If you pay with local payments, please don't worry, you can try it one more time. Some payment methods will be a little delayed, you can contact our online agents to confirm the payment status.

    • What should I do if I want to cancel the order?

      You can contact us by mail or LiveChat with your refund request before the order is completed. Then we will help you handle it as soon as possible.

    • Can I change my information before delivery?

      Yes, of course! If you find that the order information is wrong, please contact our LiveChat(preferred) or send us an email with the correct order information as soon as possible. If the order is not completed, we will correct your order information and complete the order.

    • Why do I need to verify myself?

      For safety purposes, we need to verify the legitimacy of the payment, otherwise we will not approve and deliver your purchase.Thank you for your understanding and support.

      (1) We need to verify if the payment is authorized by the owner of the credit card/debit card/payment cards.

      (2) There are some buyers under 18 years old who pay with their parents' payment cards without their permission.

      (3) Unusual Purchase pattern from you. (large amount or high frequency of purchase)

      (4) High charge back rate coming from your country.

      All your personal information will be deleted after the verification.

    • How long it takes until I get my refund?

      If you pay by PayPal, the money will be shown up in your PayPal account instantly after we refund at our end. If you pay by a Credit Card, after we refund, it usually takes 3-5 business days for the money to be shown up in your card.

    • How To Obtain The Friend Link On Steam?

      1. Please log in your steam account

      2. Click Friends - Add a friend

      3. You will see A Quick Invite link

      4. Copy it and fill it in the Steam Quick Invite Link

      How to obtain the Friend Link on Steam

    • FUT 26 - How to get backup codes?

      Step 1: Log in EA account, and find Account Setting

      Step 2: Click "Security and privacy", come to Two-factor authentication (previously Login Verification), click send code

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      Step 3: Here comes 3 options. Click email, and click send code to turn it on.

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      Step 4: After it is verified, click "view backup codes", or create new codes to get a new list.

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    • How To Check My Order Status?

      If you want to know your order status, please come to our LiveChat and one of our customer service representatives will assist you straight away at any time. You can also contact our customer service by sending email, we will try our best to help you get your game currency as soon as possible.

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